Our travel for any event is limited up to 2 hours or 100 miles away from Syracuse, NY. In other words, 4 hours or 200 miles round trip.

Yes! We do at every event.

Lighting for your dance floor is included with every quote, as well as backlighting our DJ booth.

We offer a wide variety of extras and add-ons to enhance your experience. Refer to our Add-Ons page for more info.

Clients are able to choose weather or not they would like us to accept requests. If so, we use our best judgement. Filtering out requests that may not fit the vibe or are considered inappropriate for the event at hand.

Yes! Our only conditions is that shelter is provided by the clients or the venue, and that there are a working power source where we are stationed.

We are open to staying longer than the contracted time. If this happens, we charge an hourly rate until the end of the night. Please inquire for more information.

We accept cash, checks, venmo & cashapp!

Yes! As of now our staff consists of 2 DJ's. Aside from that we have a contact list of many other local DJ's in our network who we can reach out to if a situation arises where a replacement is needed. If one cannot be found, a full refund will be issued to the client.

Yes! We have access to clean versions, explicit versions, remixes, edits and more!

No. We are not legally required to charge sales tax, therefor we don't.

Our travel for any event is limited up to 2 hours or 100 miles away from Syracuse, NY. In other words, 4 hours or 200 miles round trip. For weddings; we charge $1 per mile after the mileage covered in each wedding package (see weddings page for more info).
For private parties; we charge for travel on a case by case basis for events outside of the city of Syracuse.

As of now, we have some photo and video footage on our instagram page - instagram.com/cnysound/
Stay tuned for more content and mixes!

We recommend reaching out - at the very least, six months before your wedding. However, it is best to reach out at least a year in advance.

Most of our meetings take place virtually, however, we are able to meet clients in person at their request.

For weddings; our packages are listed on the weddings page. For private parties; we charge by duration, distance, and any add-ons included. Contact us for a quote!

For weddings; depending on which package, we arrive to set up 2 - 4 hours before the start of the ceremony.
For private parties; depending on which add-ons are chosen, we arrive 1 - 3 hours before the start of your party.

Part of our job is to help couples plan their day. We help coordinate your timeline, as well as select songs for your ceremony, first dance and more!

Yes! We encourage clients to tell as what they want to hear, as well as what they don't.

We work closely with clients to understand their musical preferences, and ask questions to deepen that understanding.
Clients are welcome to send us playlists, as well as list their favorite songs, artists, genres and add to a "Do Not Play" list.

If clients cancel our services over 180 days from the date of their wedding, a refund for their deposit will be issued. However if a client has canceled within 180 days of their wedding, we would retain the deposit as liquidated damages/loss of opportunity.

Deposits are not required until the second consultation, but may be paid at the end of the first consultation if clients want to secure the date. Our policy is 50% when booking, and 50% at or before the date of the event. We accept cash, checks, venmo & cashapp.

Unfortunately, we do not offer discounts for weekday or off-season weddings. Regardless of the date, we put in the same amount of effort to make your wedding day extraordinary.

Yes! We are fully insured!

For AV and corporate events, we provide projectors, collapsable screens, flatscreen TVs, wireless slide advancers, laser pointers, laptops to run slideshows, a plethora of wireless handheld, ear & lapel microphones for presenters, mobile WiFi hotspots, PA speakers for presenters as well as background and transitional music, all cables, adapters and extension cords you may need, as well as the ability to host your event.

Yes! At each event we remain on-site and on-call incase the need arises for us to provide technical support and troubleshooting.

You can book your event within one week of the event or within one year! Often times these events do not require as much preparation as a wedding or private party, therefore we can accept bookings at short notice, or well in advance.

We double-check our connections and do a practice run before officially starting, however, if you experience technical issues during your event, we have backup equipment to provide, as well as on-site technical support to get things up and running again as fast as possible. If any issue were to arise that remains unresolved and it affects the quality of your event, as partial or full refund will be issued.

Yes! We can connect to others remotely via Skype, Google Meet, Zoom, Microsoft Teams, etc.

We can provide anywhere from one small speaker to fill a dining room or up to six large PA speakers and two subwoofers fit for a conference hall or auditorium. We have a over 12 wireless microphone units that differ in range and style (handheld, ear and lapel mics).

Depending on what is required, there may be extra costs associated with providing extra equipment and lengthier setup times.

Yes! We can display your company logo or brand through our projector, on TV screens or with a custom GOBO light to display on any surface!

As of now, we do not have any interpreters or translators on our team.

Yes! Before each event officially starts, we do a walk through or "soundcheck" with all presenters, showing them how to transition between slides and how to properly use equipment.

Our clients' privacy is our number one priority, any documents that are shared with us are permanently deleted after each and every event and are never shared with anyone. Furthermore, any and all information we are subject to within meetings remains with us.

Yes! So long as we have the necessary equipment, we can accommodate last-minute requests. For this reason, we carry backup and alternate equipment for almost any occassion.

We don't charge a cancellation fee unless we are not notified and show up to the venue for setup. If an event is cancelled after we arrive, we charge 50% of our cost of service for that particular event.